How to shop?

Our website is organized by image category such as Pets, Landmark, Holiday, Military, etc. Some categories are organized in multiple level before you can reach the product page. Once you are in the product pages, you can add filter, sort and display format. For each product, you can also select various options such as color, protection, 2D or 3D images.

To reduce the number of searches, we will display ONLY one model of phone case per image. For Apple iPhone phone case, we will display iPhone X as the sample. You can select within the same images, any model of iPhone phone cases. For Samsung model, we use Galaxy S9 as the standard sample. If you like to see the actual picture of the partial phone mode case and details, please click on the “Product” icon on the upper left corner of the website to reach our product detail page.

Most importantly, if you want to receive discount, you must enter the discount code into the discount code entry box and the discounted price will be displayed next to it.

For return, you need to click on Return & Replacement tab on the bottom of the page to generate a RMA# before you can return your product for refund or replacement. Depending on where you purchased our product, you may be able to return to your local distributors or resellers.

If you have an after sales question, please reach us by clicking “Customer Service” tab on the bottom to generate a support ticket, so that we can assist you better. Or you can email to support@3dphotocase.com if you have problem using our customer support system.

Enjoy your shopping with us, should you have any special sales needs, please email to sales@3dphotocase.com.

For payment issues, please email us at accounting@3dphotocase.com.


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